About US

Helper Solution Employment Agency was founded in 2022 with a clear mission: to revolutionize the domestic helper placement industry by championing fairness, transparency, and dignity for all. Witnessing the widespread exploitation faced by domestic helpers, we knew there was a better way to serve both helpers and employers — a way that prioritizes ethical practices and mutual respect.

From the very beginning, we have been committed to creating a system where everyone benefits:

• For Helpers: We ensure that domestic helpers are never charged placement fees, allowing them to focus on their work and families without the crippling burden of unethical debt.

• For Employers: We provide a transparent, straightforward service with no hidden fees, helping families find the perfect helper to meet their unique needs.

We are passionate about standing up against the exploitative practices that plague the industry, such as excessive placement fees, predatory loans, and passport confiscation. Instead, we focus on fostering trust and building meaningful connections between helpers and employers.

At Helper Solution, we believe that fairness and respect are the foundation of successful partnerships. Our goal is to empower domestic helpers while delivering exceptional service to employers. Together, we can create a better, more ethical future for everyone involved.

Let us help you find the perfect fit for your family while making a positive difference in the lives of domestic workers.

Helper Solution Commitment

Helper Solution Employment Agency is dedicated to redefining the domestic helper placement industry with fairness, integrity, and transparency at its core. Here's what sets us apart:

Zero Fees for Helpers: We believe in empowering domestic helpers, never charging them placement fees or hidden costs.

Transparent Services for Employers: Employers benefit from a straightforward, no-hidden-fee service, ensuring clarity and trust throughout the process.

Ethical Commitment: Unlike unethical agencies, we uphold the rights, dignity, and well-being of both helpers and employers, fostering mutual respect and understanding.

Perfect Matches, Every Time: Our mission is to carefully match families with the right helper, ensuring a harmonious and supportive household environment.

At Helper Solution, we are more than an agency — we are advocates for ethical employment practices and meaningful connections.

Unethical Agency Practices

The exploitation of domestic workers through excessive placement fees is a serious and widespread issue. Here's a breakdown of the problem:

Legal Limitations vs. Reality

• Hong Kong Law: Employment agencies are legally allowed to charge a maximum of 10% of a domestic helper's first month's salary as a placement fee.

• Widespread Overcharging: Despite this, many agencies in Hong Kong violate the law and charge domestic helpers up to 13 times the legal amount, with illicit fees sometimes reaching HK $24,000.

Debt Trap and Exploitation

• Unethical Loans: Helpers unable to pay these exorbitant fees are coerced into taking loans from predatory lenders in partnership with the agencies.

• High Interest Rates: These loan organizations charge interest rates as high as 50%, creating a vicious cycle of debt that traps workers in financial servitude.

• Debt Slavery: This unethical practice effectively turns domestic helpers into "debt slaves," stripping them of their financial independence and personal freedom.

Passport Confiscation

• To further exploit workers, some agencies confiscate domestic helpers' passports, preventing them from returning to their home countries. This practice leaves workers powerless and unable to escape their dire circumstances.

Impact on Domestic Helpers

• Domestic helpers face financial devastation, emotional distress, and a loss of autonomy.

• These practices exploit their vulnerability and undermine their ability to provide for their families.

The Need for Change

• Strict enforcement of existing laws and harsher penalties for unethical agencies and loan organizations are crucial.

• Raising awareness about these practices can help empower domestic helpers to seek help and avoid exploitation.

• Ethical agencies, like Helper Solution Employment Agency, are vital in combating these injustices by ensuring fair practices and advocating for the rights of domestic helpers.

Providing false information about the domestic worker

Some employment agencies work with domestic workers and give employers false information about themselves.

For instance, an employment agency might inform prospective employers that a domestic helper's contract was terminated for external factors, such as the employer moving to a different country, in order to find an employer for the helper whose contract was terminated due to subpar performance at work. Occasionally, they list abilities that the domestic worker does not possess, but when they begin working, the employer finds that her abilities do not correspond to the requirements listed on her profile.